If what you say is true, then I remember a similar situation where I worked in a restaurant.
We received mage-orders from a church. Took a lot of work to cook it all in a hurry so that everything was fresh.
But they complained and brought back a few scraps so that it could all be replaced for free. Naturally, they wanted it replaced during their next picnic.
This went on time and again. When the General Manager rebelled, they complained to the home office, and we had to cater to them even more for a while.
Back then I was utterly baffled. A church? Didn’t know about black liberation theology back then.
They hurt our restaurant, hurt our careers, and enjoyed really good food for free.
Unitarian?