It was a Canadian Software Company that was contracted to build the software for ObamaCare? I wonder if it was the same company who was contracted to do this job for Target Canada? It sounds like the same kind of Fiasco. . . It resulted in a similar FUBAR, only Target Canada did not survive the It disaster.
Lack of inventory at the stores due to the computers not being able to talk to each other is what killed Target Canada. The same inventory problem is happening now in US Target stores
Computers and IT had squat to do with this failure. Bad business decisions and putting their faith in ‘omnipotent’ computer systems is their downfall. The largest consumer retailers in the world from the 19th century to late 20th century didn’t rely on computers, and they did just fine.
My guess is that based strictly on chronology the original Target systems were developed by US contractors and thanks to visa and offshoring mania the contractors for the Canada expansion were, shall we say, less than perfect speakers of English, especially the idiomatic kind.
Excellent article. Thanks for posting.
I live in East Canada. I watched as our former Zellers location was gutted, expanded and completely done over in the process of a year, then went to the newly opened Target to check it out.
The place was like... a TOMB. The lighting, the atmosphere, so much red it almost looked like a Communist showplace. I know it’s the chain’s signature color, but come on! There was hardly a soul around. The goods looked like Zellers quality at Sears prices. I’ve seen cheerier and more welcoming funeral homes. No thanks and good riddance.
Try running your business without it.