1,900 Macs a week. REAL WORLD, arl. You don't get more real world than IBM, a company with 400,000 employees. They are comparing Apples to PC support when they are talking about this support.
The commentary was support desk calls for Macs as opposed to Windows using PCs, it was quite explicit. You lose. You are dancing as fast as you can, but you are not dancing very well.
Your analogy is close. Dump Truck PCs. . . Good one.
Another insult added to your pile.