Over many years of using Amazon, I’ve only had one problem, when I was sent a cheap knockoff of the authentic item I’d ordered. I think it’s truly an amazing outfit, and saves us a lot of money and time.
-JT
I also had to return a wrong item in early July (laptop battery). Again, they gave a refund, but it is still spending $5 for a trip to the UPS store and back.
I might have had one problem and it was years ago and minor.