Customer service sucks. Once the honeymoon phase is over, they’ll jack your rate up over 150%. Anytime you need a service tech out, it’s $75 I believe.
We just got the new “smart & faster” internet connection—IMO it’s worse than before and my WI-FI signal is much weaker.
For me it’s either them or AT&T, so either way it’s not good. I’m thinking about cancelling them all together except the internet and just stream shows from Netflix on WIFI on my TV.
Just my opinion and experience....
Huh? I have ATT U-Verse and their customer service has been exceptional. If I have a problem, it’s sometimes same day, or next day, service.
Ditto. The final straw was when they started dropping our connection on a near-daily basis, requiring a reboot of the cable modem. We fired them for WOW.