Other than occaisional outages and signal problems in my over wired house I have had good experience and response from them for about 15 years now. If the bill gets too high just call them up and they lower it because they know there is competition in the neighborhood. My neighbor went Verizon then went back to Comcast after a year. I have the X1 system and 10 TV’s attached to cable.
Depending on how one uses it, cable internet runs rings around other services.
My mid-level service is sort of expensive at $68. But I get 250Gb of download and 50Mbps speed.
DSL from the phone company offers only about 12Mbps speed. [I don’t recall what they downloading is, but it is significantly less than cable] for around $40 per month.
Most wireless offers, at most, 10Gb of downloading for around $50.
Most satellite offers around 10Gb of downloading for around $90.
I gripe when cable does their 2x-per-year price increases — only a $1 or $2 per service — but over the years that adds up.
I watching a lot of streaming — Netflix, HBO Go, and network channels via Plex, so I like the 250Gb of downloading.