It is. I saw this on Imgur and was aghast at the behavior of these morons. Yelp has turned their dealership into a clown show, and from one of the interviews I heard that the Internet shaming has negatively affected their sales. Too bad, so sad.
Oh, and who was the genius who thought it would be funny to post the video to YouTube? THAT'S the real stupidity right there, and every interview I've heard or read has failed to mention to authorized that.
I saw the previous thread about this and the Yelp comments. Funny stuff.