Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

‘You have not been helpful’: Monk loses temper dealing with United Airlines customer service
Yahoo News ^ | 1/3/15 | By Michael Walsh

Posted on 01/04/2015 7:38:30 AM PST by Kartographer

Brother Noah of the Monastery of Christ in the Desert in New Mexico says he failed to stay peaceful while dealing with United Airlines on the phone, the New York Times reported.

“I said to her something like: ‘Thank you for speaking. God bless you. I will pray for you. But you have not been helpful,’” he told the broadsheet.

When David Segal, author of "The Haggler" column, suggested this did not sound like much of an outburst, Brother Noah said he knows the tone of his voice “manifested anger.”

(Excerpt) Read more at news.yahoo.com ...


TOPICS: Business/Economy; Travel
KEYWORDS: monks; newmexico; ual; unitedairlines
Navigation: use the links below to view more comments.
first previous 1-2021-4041-45 last
To: StolarStorm

I hear you. We were so surprised. My husband and daughter both fly a ton. So it’s not like we aren’t used to little problems as they arise. However, in this instance, United didn’t even make an effort whatsoever to remedy a situation which was their fault. It is as though they have completely stopped even trying. They are quite willing to put forth this new image of complete indifference. It’s very sad.


41 posted on 01/04/2015 12:23:50 PM PST by FamiliarFace
[ Post Reply | Private Reply | To 35 | View Replies]

To: Kartographer

First, let’s check the race of the UA rep. Next, if of a “special” group, let’s prepare the arrest warrant. And, then, the tar, feathers, noose, and coffin. Nobody is above the law.


42 posted on 01/04/2015 2:01:48 PM PST by DPMD
[ Post Reply | Private Reply | To 1 | View Replies]

To: Kartographer; mikrofon; Charles Henrickson

United never violates their vow of Sell-A-Base-Seat.


43 posted on 01/04/2015 3:13:41 PM PST by martin_fierro (Monk's Blues)
[ Post Reply | Private Reply | To 1 | View Replies]

To: Kartographer

No joke. My wife wanted to fly to Kansas to visit her sister. I insisted on making the 14-hour drive instead. I still think I made the right call.


44 posted on 01/04/2015 3:18:45 PM PST by Excuse_My_Bellicosity (Visualize whirled peas.)
[ Post Reply | Private Reply | To 4 | View Replies]

To: Kartographer

United Airlines could piss off the Good Humor Man.


45 posted on 01/04/2015 3:21:26 PM PST by Excuse_My_Bellicosity (Visualize whirled peas.)
[ Post Reply | Private Reply | To 1 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-2021-4041-45 last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson