Exactly..
Download Thunderbird from Mozilla (it’s free) and try again. I bet you have better luck.
I also concur. I have been using it for - well, years. However, if you have something personal against Thunderbirds, there are other email programs out there that are better than Outhouselook DistressExpress.. Actually, ANYTHING (almost) is better than OE.. ;-)
Having setup my own person email server with Postfix and Dovecot, I can personally attest to the horrific programming Microsoft tries to pass off for Outlook. It may work well in an Exchange environment, but as an IMAP client, forget about it. I’d rather log into a terminal and read my mail with Mutt!