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To: usconservative

http://www.freerepublic.com/focus/f-chat/875386/posts

Why I don’t buy dell


102 posted on 03/28/2014 3:14:40 PM PDT by Chickensoup (Leftist totalitarian fascism is on the move.)
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To: Chickensoup
I purchased a Dell in 1997 and had great luck with it. I purchased it because I didn't have time to build my own computers any longer and I needed something that "just worked." That old Dell fit the bill and gave me good service.

So much so that I purchased a second in 2000. Biggest piece of sh*t I ever purchased. In less than 30 days the Power Supply went out, then the memory went bad. Within the first 60 days the HDD crashed. Each time, Dell insisted on sending some pimply faced kid to my house to fix the computer.

Every time pimply faced kid never made it past the front door. I removed the bad parts myself, handed them back to pimply faced kind, took the new parts and installed them myself.

The last straw was when the monitor caught fire. As I sat in front of it, the monitor sparked, arc'ed and caught on fire. I had to unplug it and get the fire extinguisher.

When I called Dell Technical Support to complain and get a new monitor, the dumbass Indian named "John" sitting in a call center in India could do no more than follow a script, instructing me to plug the monitor back in to "run diagnostics and confirm the monitor was bad."

I don't think I need to tell you how well THAT went over with me.

It took another 30 days of arguing with Dell in Texas to ship me a new monitor under warranty and to take the old one back.

Dude, I'm never buying another Dell! In fact, Friends don't let Friends buy Dell!!!

113 posted on 03/28/2014 3:26:41 PM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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