If I went in and paid my dues, and tried to use their services only to be treated this way, I wouldn’t be happy about it either.
She agreed to wear a short they provided. That seems like a rather flexible thing to do. Then she had another employee come up and give her grief.
Granted this was her first time. So she didn’t know the policies that good. You still don’t act rude to people under those circumstances.
I have to tell you, it would have to be a very insecure person that would have to complain to the staff about her in that outfit.
She isn’t toned. She’s a softy. Obviously some resident hippo who thinks this is her private club, complained because she didn’t want to be seen side by side with a woman who wasn’t 200 pounds overweight.
I’ve had businesses give me absolutely terrible service. One of them tried to imply I was trying to pull fraud on them simply because I made a purchase with their full approval.
So I like the idea this woman is yelling out for others to hear.
I watched the video, and she doesn’t appear to be someone with a chip on their shoulder at all.
Good for her...
Or, some customer expected the business to actually deliver what it promised when it advertised and took her money. The nerve.