That is the correct reply. I had to replace both on our previous fridge. Also, the defrost fan may not be moving enough air to keep the fridge area cold.
Well, now that I have the vents unblocked and know the operational characteristics, I will watch and see if it happens again.
If it does, then I have a parts problem.
If not, then it’s fixed!
Yay!
Sometimes ya gotta be happy with little victories, eh?
Have done this twice to our kitchen fridge for about $100 each time. Less expensive than buying an new fridge!