You seem to have it in for "fat slobs", for whatever reason. What you may have missed, but I have noted is that sometimes the guy who can really put the food away is a little skinny guy.
If your business is so on the ropes you can't absorb the (should be) relatively small loss from a couple of people who can eat a lot at the buffet, you likely have more serious problems.
Maybe they should give Gordon Ramsey a call...
No, I have it in for people that can’t hold up they’re half of the social contract. This pair of people going out of their way to take advantage of a business just happen to be fat slobs, they could have been skinny bastards, they’d still be jerks that deserved to be kicked out.
It’s not about how well the business can absorb the problem, it’s about the problem. These guys not only eat a ton of food while keeping their bill as small as possible, they also empty entire bowls of product keeping it away from the other customers. They’re bad for business in two repulsive ways. The business made the only call they needed, kick the losers out.