Exactly. They are a showroom. And they’ve been very very slow to get on board with their online presence. They’re a bloated pig and are nay now waking up to the reality that store-front retail is more than just being the only player in town.
The local Fry's Electronics store here in Phoenix is a showroom type business as well, but we love going there and the deals are amazing. They advertize frequently in the local paper as well. Loads of killer deals.
Their online presence is miserable, however, practically forcing you to go to the store.
Our local Fry's is designed like a giant Aztec Temple. Pretty hilarious, actually.