"So today I called my local Post Office and told this story to the guy that answered the phone."
you miss ONE bill and complain
"Two of the past four months I have not received my Visa bill in the mail."
Do you have a problem with reading comprehension?
Are you absolutely sure that the bill was actually mailed? There are imbeciles that work for credit card companies also.
Gee. For 45 years I've been getting credit card bills. Stupid me! It just never occurred to me that they might decide not to bill me sometimes. Only an imbecile would think that there are any humans involved any more in sending out such bills except for the guy who delivers sacks of sorted envelopes to the imbeciles at the Post Office.
ML/NJ
One bill: Visa. Two occasions. Excuuuuuuse me for not clarifying it down to the dots and dashes. I THINK you understood what I meant.
"So today I called my local Post Office and told this story to the guy that answered the phone."
What do you think he was going to say or do over the phone? "Oh, wait! Here it is on my desk!" or look it up on some mysterious computer?
Gee. For 45 years I've been getting credit card bills. Stupid me!
I might actually agree with this. You've had credit cards for 45 years?!? Crap!
It just never occurred to me that they might decide not to bill me sometimes.
Did I say that? What I so poorly attempted to explain is that there are humans all along the chain, any singular human could foul up the delivery of your bill(s), even before it reaches the Post Office! Shazam!
Now, can we quit with the smarmy quote/reply game here? I was honestly trying to figure out what you were saying to the person that answered the phone at the Post Office when you called to complain. If indeed they treated you like an idiot, consider how you've treated me here, trying to figure out what happened and offering up suggestions that may improve your understanding of how screw-ups can happen. They can happen without the guy on the phone having ANY CLUE why. It's entirely possible that if you treated the Post office employee as sarcastically as you've treated me, he probably DID treat you like an idiot.
I do work for the PO and I am honestly interested in these types of screw-ups, and hope to learn from stuff like this. I'm always trying to up MY understanding that I may better serve my customers. I also am honestly trying to help people understand that the PO isn't completely full of imbeciles, loafs, oafs, and sluggards. I bust it and I get aggravated with any PO people that don't give it 100% effort every day. Sorry if I piss you off, but I'm actually trying to help.