ping
Best wait until your IT guy gets back. Otherwise he will spend hours correcting your mistakes, and will hate you forever.
Wait until your IT guy gets back, or call him and have him remote in if it’s urgent.
Is this host using the actual product called Cpanel or is this something else?
With Cpanel, when you log in via FTP, you will find the web files in the public_html directory.
From the directories you listed, ‘docs’ sounds like the one to check for web files.
Unless it is absolutely critical, I would wait for the return of your IT person. One small mistake and you are dead. By the way, what the hell are you doing with only one IT person ... any company wishing to make a mark has an IT backup?
Double click it to open the folder.
The first thing to do is close down Filezilla, and get away from your computer. If you don’t even know what a directory structure for the website looks like, you will do nothing constructive by accessing it and trying to upload files to it. Believe me, I’m not trying to be negative or nasty. I admin my own webserver with a lot of clients and work with this all day, all the time.
Even if you are successful in uploading images to the server, and somehow get them in the correct subdirectory, it will do no good if those images aren’t called or linked from some webpage. If you don’t know HTML, PHP or whatever language the webpages are written in, you WILL do more damage than anything.
There is NOTHING that is so important that you absolutely HAVE to get it up on the website if you don’t know even the basics of the structure of the site or the pages/file on it. You WILL do more damage and cost more money or the IT guys time than anything you think you might accomplish. Believe me, I’ve been doing this a lot of years and have had to “fix” all the problems caused by a client who thinks it’s so easy that they can do it themselves. Rather than save an hour of my billable time, they end up paying for many hours of time to correct what they’ve screwed up.
Really, the best thing you can do is just contact the IT guy and have him work on it remotely. If that’s not possible, then just wait until he can. You and he will be MUCH better off and unless you’re the boss, you may end up without a job for causing so much damage and problems and costs by screwing up the whole webserver. And yes, just uploading one bad/incorrect file to the website *could* take the whole website down if you don’t know what you’re doing.
Again, good luck, but the best thing you can do right now is not do anything.
Post your logon info and i will fix it....
I agree with hadit2here, you shouldn’t be doing anything if you don’t understand the basics of your site. Additionally, depending how your pages are written, just uploading photos won’t make them magically appear on your site.
As an IT guy, I can tell you that you are over your head.
I will also add that the “sections” as you call them, may only exist in code and not as folders. If he has an images folder, the code is pulling the images from there, which is common. The other question is- are all these new images correctly sized and optimized for the web?