Facebook doesn’t have any customer service. From day one it’s concept has been to put the site up and let people use it. And with as much as people whine about it the user base keeps growing at frightening rate. Which makes the real customers (the ones paying for adds) very happy.
funny thing about Pepco. We had it for several years and only had an issue once. The people with the problems are the liberals living in lefty land that refuse to allow Pepco to cut the tree limbs and make the lines clear. They whine and complain and blame Pepco but when you drive down the streets, the trees and wrapped around the lines which is a problem waiting to happen. When I was a kid, my parents would trim the trees and my dad and the neighbors would hire out the LILCO guys to come by and trim around the utility poles.
Now they sit around waiting for a “community committee” to rule of a tree can be cut and by how much and it’s usually done one tree at a time.
At the root of this problem is the root of every problem, personal responsibility and too much power granted to the government.
You don't use them. They use you.