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They went into hypershock when they saw how many subscribers were either canceling their membership or going with streaming only.

Earlier today I changed my plan to streaming only. I got an email confirmation, and two minutes later I got the mass email announcement about not splitting. It happened so fast, at first I thought they were communicating to me individually to convince me to stay with the big plan... Anyways, it wasn't anger over the split that prompted me to change my service; it occurred to me that it's been many months since I've ordered a DVD, probably only ordering a grand total of three this year, so I'm just not getting my money's worth on the DVD plan.

I have over 2000 DVDs in my movie library, I really don’t need to order any from Netflix. If they are brand new and were really good movies I will buy it, or more likely watch it on demand.