“Um...their website has been down for over 3 days.”
Um, in response to your post, I went to their website, logged on to my account, and everything is fine.
Their online banking has been like a yoyo for 4 days now. It might be up at the moment, but unless they’ve discovered and fixed the root cause, I wouldn’t count on it staying up.
“Problems continue on Bank of America website; ‘We’re sorry.
http://www.charlotteobserver.com/2011/10/04/2663609/bofa-website-trouble-continues.html
I just logged to make sure the payment I scheduled for 9/30 was processed, and there was no record of it. There was, however a late payment fee posted.
I called and they took off the late fee and assured me that my interest rate would not go up and that the payment I scheduled was likely lost because of the website problems they had this weekend.
Check your accounts, folks.