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To: Peet

Netflix signed me up for streaming without asking me. I guess you had to to opt-out and I must’ve missed it. I’ve never used that feature, either.

I am entirely happy with their selection and I’ve had ONE bad disc in many, many years.

But, really. Why p*ss off 600K or your users? Pretty dumb.


73 posted on 10/02/2011 1:44:47 PM PDT by Diana in Wisconsin (I don't have 'Hobbies.' I'm developing a robust Post-Apocalyptic skill set...)
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To: Diana in Wisconsin
I’ve never used that feature, either.

Netflix doesn't want you as a customer. DVD only users represent a small percentage of their subscribers, and Netflix believes that the segment will only shrink. It spun off the DVD business because Netflix believes it to be worthless-or, at least, it believes that it will be worthless in a short period of time.

Streaming definitely is the way of the future, but Netflix needs to improve its catalog. People are upset not because they can't get DVDs, but because they can't get what they want on streaming. Fix the streaming thing and your customers are happy.

82 posted on 10/02/2011 4:10:24 PM PDT by Publius Valerius
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