I wonder if the customer was trying to provoke the store.
Of course they were!
It’s no different than homo’s running into Catholic churches wearing clown suits in San Fransisco. Only here they want to self victimize. That goes over better in the eye of the public.
NOTHING you do will ever satisfy them because their motivation for being the way they are is twisted and dysfunctional, incoherent, unnatural and full of contradictions. It’s a person that is conflicted and seeking attention in most cases.