When I was younger, I probably would have promptly returned to the store and spoken with the manager, offering to pay. Now, I wouldn’t go out of my way to pay.
Now I have a different opinion. If one is not culpable in another’s mistake, one has no positive obligation to correct another’s mistake. However, the honorable course of action may be to bring it to their attention, but this is not necessarily so.
You should consider how much you value your time. For me, it would be about $50 per hour for such activity. Consider this: it would take 15 minutes to get to the store, about 15 minutes to find the right person at the store and explain the situation, and about 15 minutes to return home. The value of my time, by my reckoning, would be about $38. Cost of gas and wear and tear on the car would probably be another $2, so call it $40.
I am not going to pay $40 to correct a $20 mistake committed by a store that I do business with. I might mention to the manager the next time I go to Target and offer to pay, but I’m certainly not going to go out of my way.
Of course, if you put no value on your time, your decision would be otherwise.
Abe Lincoln walked 3 miles to return a penny.
Of course, eventually someone shot him in the head.
What is your Congress Critter name..............
For starters at $50 an hour smarts why did you not notice a $20 undercharge at the time? I am willing to bet you would not only notice an overcharge, but would take the time to get your money back if you had neglected to notice at the check out.
Secondly, customer service is at the entrance - not a difficult task