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Target Cashier Didn't Charge Me For DVD. Should I Tell Them?
The Consumerist ^ | 12/21/2010 | Chris Moran

Posted on 12/21/2010 8:13:48 AM PST by Tazzo

When I got home, I noticed that the receipt showed that the cashier had only charged me for one of the sets. I did not notice if she put both under the scanner so I don't know if it is a misread or an error on the part of the cashier.

There was a woman in front of me who caused her nearly a half hour of grief over coupons and sale prices, so she was a little distracted when she got to me. I don't want her to lose her job, but I feel the need to call and tell them that I was not charged for all my items.

It is only a $20 DVD but I feel a twinge on honesty. I would love to have the opinion of your readers.


TOPICS: Business/Economy; Society
KEYWORDS: ethics
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To: Tazzo
Has our society degenerated to a point where this is even a matter for discussion?

Society begins with the individual. One man of conscience is worth a dozen without.
61 posted on 12/21/2010 8:38:01 AM PST by cripplecreek (Remember the River Raisin! (look it up))
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To: Terry Mross
The problem is that cashier’s # is on that receipt.

Nah, it's easy-peasy. The cashier at Target (yes, really!) miscounted the dining chair slipcovers I bought one Thanksgiving, and when I went to CS to pay for the extra, I just didn't take the receipt in. They don't care if you have a receipt if you're giving THEM money - it's only when you want some back that you have to have it countersigned by J. Edgar Hoover.

62 posted on 12/21/2010 8:38:34 AM PST by nina0113
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To: 9YearLurker

You at least have the correction of not opening the goods and give it back the next time you are in the area. Stealing is stealing, and you will pay.


63 posted on 12/21/2010 8:39:09 AM PST by eyedigress ((Old storm chaser from the west)?)
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To: mylife

Both of you were wrong. She has no right, unless she owns the company, to give away their products. And you have no right to take them without paying.


64 posted on 12/21/2010 8:39:09 AM PST by Reddy (B.O. stinks)
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To: Tazzo

A young girl with Down syndrome working in a Hallmark store gave me back $5 extra in change. I told her she gave me too much and tried to give it back, but she didn’t seem to understand and kept saying I was wrong. Then the manager came over and started yelling at me for trying to pull some kind of scam on the girl. I explained the girl gave me 2 fives instead of one and the woman yelled at me and said the girl never makes mistakes. I tried to leave the 5 on the counter, but she told me to take my money or she would call the mall cops and have me arrested.

It never stopped me from trying to make things right, but whenever something like that happens, I remember that time when I got kicked out of a Hallmark store for trying to give them their money back.


65 posted on 12/21/2010 8:39:23 AM PST by Kirkwood (Zombie Hunter)
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To: Repeal The 17th; houeto
Suggested rewrite for discussion:

What would Target do if they found out they had charged you twice for it?

The same resulting action should apply if you found out they did not charge you at all.

66 posted on 12/21/2010 8:40:03 AM PST by Notary Sojac (I've been ionized, but I'm okay now.)
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To: Tazzo
If you are great in small things you will be great in large things. Being honest in this case is like practicing the piano. When the big recital comes, you'll be ready.
67 posted on 12/21/2010 8:40:15 AM PST by Excellence (Buy Progresso, take off the label, write "not halal," mail to Campbell's soup company.)
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To: Terry Mross
People aren’t looking at the big picture. The problem is that cashier’s # is on that receipt. She could very well lose her job for not charging you. If you feel you should return the money send a $20 bill in a blank envelope. This way you’ve attoned and the checker still has her job.

It took 43 posts before common sense showed up. Excellent understanding of the original posters dilemma!!!

68 posted on 12/21/2010 8:40:15 AM PST by Niteranger68 (I am in the party of "HELL NO"!)
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To: Reddy

Ummmm.... I paid for it and she was grateful that I caught her error.


69 posted on 12/21/2010 8:41:14 AM PST by mylife (The Roar Of The Masses Could Be Farts)
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To: Tazzo
Yes, this happened to my wife and I at Best Buy at Eastertime. We realized that the receipt didn't have the DVD on it. We went back the next day and returned the DVD at customer service and they looked at us like we had three heads. What was interesting was when we left the guy at the door who checked us in said to us "Happy Easter" and not "Have a nice holiday"...it was definitely a tip-off as to what the situation was about.

The Lord allows you to be tested...do not fail the test.

70 posted on 12/21/2010 8:41:14 AM PST by frogjerk (I believe in unicorns, fairies and pro-life Democrats.)
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To: Tazzo

If you don’t go back and pay for it the RIAA will be coming after you with a vengeance!!!!!!!!!!!!!

PS. They know when you play the movie every time so they can bill you later. lol


71 posted on 12/21/2010 8:41:25 AM PST by US_MilitaryRules (Where is our military?)
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To: Lazamataz

You’ve probably “hit it” anyway............


72 posted on 12/21/2010 8:42:51 AM PST by eyedigress ((Old storm chaser from the west)?)
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To: Tazzo

Take it back, or else you’ll go to hell and the devil will stick a pitchfork up your backside.


73 posted on 12/21/2010 8:42:51 AM PST by Mr Ramsbotham (Laws against sodomy are honored in the breech.)
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Two days ago this very same thing happened to my wife. We were buying shirts for our kids. We bought four shirts. On the way out of the store, I realized the cashier missed one of the shirts as she was scanning. Two of the shirts were the same color and she simply did not notice it when she was checking us out.

My wife, just turned around and went back in and paid for it. No questions. No hemming or hawing. No worrying about someone that made a mistake.

She wouldnt be able to sleep that night over knowing she “stole” an eight dollar shirt.

And that is why I love her.


74 posted on 12/21/2010 8:43:26 AM PST by Vermont Lt (Don't taze my junk bro.)
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To: Reddy

Well one time they actually gave me an extra bag, by the time I had to drive round trip back to Wasilla of about 22 miles just to return an extra bag of two bottles of Snapple and a couple of candy bars it would have cost me a good chunk in fuel cost, I drive a big Silverado dually and gas is around $3.50 a gallon up here.

Our Walmart has a revolving pedestal, the checker puts your stuff in a bag, turns it and fills another bag, but they don’t always make sure all the bags are off of it, I always give it a spin to make sure, but when they first came out a couple of years ago it was very common to either be a bag short or have someone elses bag.

I do not consiously steal, but with the way things are nowadays I won’t go to any great sacrifice like driving back over 20 miles in -40F temps to take bake less than $10 worth of stuff.

There really is a limit to how far one can reason with something like this. Maybe in the urban lower 48 with good weather, cheap fuel and such a person will just return an item, up here people have to in a lot of places fly EVERYTHING in, fuel, food, toys, mail.

Mistakes happen all the time, you just go with the flow and hope your new item from Amazon doesn’t get shipped to ARK by accident That has happened a lot to me *AK-Alaska, ARK-Arkansas*.


75 posted on 12/21/2010 8:45:21 AM PST by Eye of Unk (If your enemy is quick to anger, seek to irritate him. Sun Tzu, The Art of War.)
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To: Tazzo

It might cost Target more to correct the error than it’s worth. When you bring it back, ask about that. Or you could call first to judge their response.


76 posted on 12/21/2010 8:45:39 AM PST by decimon
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To: Mr Ramsbotham

Or take the time to post a thread on it because it is gnawing away at you.


77 posted on 12/21/2010 8:45:59 AM PST by eyedigress ((Old storm chaser from the west)?)
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To: Tazzo

Yeah, pretty shocked at some of the responses from supposedly conservative freepers... wow. Someone took a water heater for free because of a cashier mistake??? Unbelievable.


78 posted on 12/21/2010 8:47:26 AM PST by Reddy (B.O. stinks)
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To: Tazzo

You are the one who will have to live with the decision. God bless you and Merry Christmas!


79 posted on 12/21/2010 8:48:36 AM PST by bamagirl1944 (That's short for Alabama, not Obama)
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To: Niteranger68; Terry Mross

Very good point!


80 posted on 12/21/2010 8:48:36 AM PST by 9YearLurker
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