[camp_steveo]

Are there any updates you need to install?

[Vendome]

Which browser are you using?

[Mr. K]

Start in SAFE MODE with networking (if you can) and see if it is faster

if it is then some add-on installed in our prowser is the culprit.

OR try disabling all add-ons, from the explorere TOOLS, MANAGE ADD-ONS, and INTERNET OPTION menus

[fuzzybutt]

I am an IT professional and one of my clients is a school. One of the administrators got a virus this week that created this exact behavior. Email and network worked but IE8 did not. I installed firefox on the PC and it worked for 1 day & then stopped.

I reloaded the PC, problem solved.

Worth looking at.

[SouthDixie]

[savedbygrace]

Delete your Internet cache files.

[davisfh]

I have sattelite internet (Wild Blue) and have had similar experiences. This is an easy fix that has worked for me. Simply power your sattelite modem down for fifteen seconds and then power it up again. Don’t just disconnect the coax cables. Actually disconnect it from its power source.

[DuncanWaring]

Ping.

[DaveTesla]

Change the DNS servers (primary, secondary)
on your router / gateway to openDNS and see
if that solves your problem.

208.67.222.222
208.67.220.220

Free Public DNS Servers:

Service provider: Google
8.8.8.8
8.8.4.4

Service provider: ScrubIt
Public dns server address:
67.138.54.100
207.225.209.66

Service provider:dnsadvantage
Dnsadvantage free dns server list:
156.154.70.1
156.154.71.1

Service provider:OpenDNS
OpenDNS free dns server list:
208.67.222.222
208.67.220.220

[greedo]

Try Google Public DNS,  or



 click on the criminal's face --------------->   

[Kieri]

I wonder if it’s a latency issue? I had Wildblue for two years until Alltel came through. If powering down your modem doesn’t work, give your reseller/installer a call. There may be a gateway issue which, of course, you can’t find out because of the hang time.

[decimon]

Low on RAM?

The downloads are not using the resources your browser does. Have you tried running another application at the time your browser is bogged down? If the other application also bogs down then your problem should be with your system resources and not the network, no?

[DaveTesla]

Funny thing though,
why would it resolve addresses for files quickly and not addresses for pages?

Smells like a bad browser plug in.

[TheZMan]

Is this the type of satellite internet that has you *sending* data over a phone line? The only satellite I’ve ever used did that - connect over a phone line (dialup) and receive data over satellite.

If that’s the case, then this behavior is normal and a result of your dialup. If your phone lines (ie: the ones running down the street) are old then there’s nothing you can do about it in this setup. I would check into cable, dsl, or the new wireless internet options being offered by some carriers.

[Robert DeLong]

Are you aware of the Fair Access Policy that comes with Sat. internet? If not, that may be your problem, you have exceeded your threshold, or getting very close to doing so. If you have Hughes then the threshold is a daily limit, while Sky Blue is a monthly limit.

If you have Hughes you can check your status by clicking FILE and selecting open anf typing in the following IP address 182.168.0.1.

[Willgamer]

Go to Tools/Internet Options/Advanced; click on reset (everything).

Re-boot.

[stansblugrassgrl]

We have Hughes satellite. We have down loaded files then experienced extremely slow service. That’s because our down load exceeded Hughes “Fair Use Policy”. You can only down load so many megabytes in a 24 hour period, or you experience a loss of service. We did not know about this policy when we signed up - and do not have access to any other type of internet (VERY rural and mountainous).

Our limit is 200 meg in a 24 hour period. 10 meg shouldn’t shut you down, but if there are windows updates downloading at the same time - or, like when we were using an unsecured wireless network and a weekend neighbor tried to down load a movie off of our signal, it could kick you into the red zone. Don’t know if that’s the problem, but it sure sounds like it.

There the link on the satellite control panel that tells you if you exceeded your limit. Hughes may have changed their policy, but they don’t come right out and tell you about the limit up front.

[SwedishConservative]

This is a very common grievance with satelite internet and it illustrates the difference between bandwith and latency.

In short, you have a downlink from the satelite which is capable of piping a lot of data at the same time (aka bandwith), but the time it takes each individual piece of data to travel from the server to your computer is very long (aka latency). So you will see a how download-rate on large files, but a long wait-time for small, individual requests (like surfing the web). Since I assume you are using a dial-up for the upstream traffic, this exacerbates the problem further since you will be hit with the limitations of your dial-up when making a request (or posting data) to a web-server.

I wish I could offer you a solution, but unfortunately there is none. This is just the reality with satelite internet - very high latency. My best suggestion, look into DSL, cable or some other (wired) internet hookup.

[gcraig]

Download and run fiddler2. It can tell you where the hang ups are. The traceroute cmd can also help to pinpoint where the packets are getting lost or slowed down. Another way to troubleshoot is try another computer (e.g. friend’s laptop, or etc.)...

[ViLaLuz]

I had a similar problem and it stopped when I shut off Zone Alarm.