She showed the door jockey her receipt. Technically that satisfied the requirement. The door jockey committed battery upon her person. So she does have a beef with the store, and thats why the store manager was most apologetic. Grab my wife like this moron did, and that person will draw back a stump. She carries her .45ACP in her purse. Grabbing that is akin to trying to take her firearm.
The only thing she did that wasn’t nice was refusing to get in line with the rest of the proles. She kind of gave them the bird. But that has nothing to do with the merchant.
She tried to exit through the entrance. If she doesent want to follow the rules of the membership which she AGREED to follow, then she should shop elsewhere.
Everything beyond that fact is just WHINING.. Oh, and I'm sure few personal injury lawyers would pick up her case (poor thing has a bruised purse !)