New to Latte Vanity

3-10

[Global2010]

Vanity Day.

I have never been a coffer drinker. To much acid. Makes me feel shakey.

This last year I was nudged to try a Latte.

I loved it.

So I was buying one a month as an on the road cold rainy day treat.

Dutch Bros.

Well I have had 3 this week now. Too spendy and not able to get out but way to spendy

I work out of the home and do not have money or time to fuss with an espresso maker.

If I bought beans/grind/milk/coconutsyrup and a coffee maker (2-4cup max) to make coffee at home will I notice a huge diff not being a coffee/Latte coniseur.

I dont want to waste money so looking for an expensive coffee maker.

It would still seem more economical than Dutch Bros more than twice a week.

I have contemplated if this is just a fad I am going through.

So far no stomach ache and no shaky feeling with the Dutch Bros Quad Coconut Latte.

Would Coffee with flavor effect someone different in the acid/shaky mode.

I am guessing not if I keep it down to a 1-2 cup maker.

Also need easy/quick plug in and use as I dont have time or want to program/play with one more electronic device in my life. Too busy.

Any suggestion coffee or latte makers.

I have done some research on cheap espresso makers with milk steamers but seems it still to much time in the kitchen to fool around with the darn thing.

Thanks Freepers.

[concentric circles]

Buy your 4 cup coffee maker, though you may find a cheap 10 cup maker sooner than a 4 cup maker, you can still make just 2 to 4 cups. Buy an electric handheld blender, less than $15. Make your coffee, heat milk on the stovetop or in a ceramic mug in the microwave. Whip the hot milk with the handheld blender. Pour frothy milk into mug of coffee.

[ladyjane]

I’m glad you folks were able to get your broken Capresso machines fixed. My experience with their customer service department was very negative. I went to google and put in the terms capressa and broken and found the following compaints. They are similar to mine.

Here’s what some other consumers say about Capresso.

- Capresso coffee maker - after sending me two different units that were broken, they insisted it was my electrical problem even though I tried a number of plugs including the one I use for my computer

- I had a terrible experience with a Capresso coffee maker. The customer service department was willing to send me a replacement unit for $65. The trouble was that after sending me two different units that were broken, they insisted it was my electrical problem even though I tried a number of plugs including the one I use for my computer.

- The supervisor never called me back and they sent my $65 back only after 3 additional calls. I wrote to the president of the company and still no response. It was a $200 coffee maker under 2 years old. Very shabby treatment for a company the is supposed to pride itself on customer service and word of mouth to sell their expensive products.

BTW I never mentioned that Capressa offered to sell me a new machine and would give me $20 off the full retail price! Big deal, I had already spent almost that much to ship the dead machine to them. What was most upsetting about them was that they were dishonest. They keep changing their stories and when confronted with written evidence would change them again.

[ladyjane]

I just found another site that reviews appliances, it’s www.epinions.com

It has reviews of Capressa and its lack of customer service. An example here was similar to mine. This guy tried to work with Karen also. She gave him the same runaround. They’re pros at jerking people around:

” Why would a person buy a product from a company after a bad experience with another product from that company? I did thinking that the reputation of a quality company can not be on one item, but I was wrong. I purchased the Capresso 556 because it looked good and some of the reviews raved about the fantastic coffee resulting from the grinder. I was very impressed with it when I first had it, quick, quiet, and very good tasting coffee. 2 1/2 months later it went bad and the grounds would not come out of the grinder. The wire brush and multiple other tools would not unblock the clogged chamber.
I called customer service and Karen was great, and she told me to send it to their location in NJ at my cost. I did this and did not hear from Capresso. Called them, they could not find my machine. Several days and multiple calls, it was found and they said that they could not fix it. They said they would replace it with a lesser model (not the stainless steel model like mine) or I could upgrade to the 560 for $30 or the 565 for a mere $70.
I was upset that a fairly new grinder was defective and the company could not understand why I was unhappy about getting a cheaper replacement. They said that the Capresso 556 was discontinued (maybe because of numerous complaints about its performance) and the other models were high quality. I said I was unhappy with their offer and wanted to speak to a manager. Karen said that he would be calling me back in a bit. After waiting over 4 hours, and I called them back to see if maybe Mr. Gonzales had misplaced my phone number. They could not answer that question because the manager had gone home for the day.
I spoke with Joe, nice guy, who could not find by paperwork. He apologized profusely, but pretty much said he could not help me until he spoke with the manager in the morning. I’m done, I asked Joe to send my broken machine back and I will return it to the store where I bought it for a store credit. I will buy another brand of coffee grinder.
After many weeks and many hours on the phone trying to do this the right way, what did I get?: My broken grinder and a confirmation that customer service is not part of the Capresso Credo.