[knittnmom]

I think our techie relies on q-tips and alcohol. What is the exact error you are seeing?

[brytlea]

Problem with the black print cartridge

There is a problem with the black print cartridge. To solve the problem:
1. Remove the print cartridge.
2. Reinsert the print cartridge.

If the problem persists, replace the print cartridge.

[muglywump]

The printer manual will have instructions on how the printer self cleans the cartridges.