I’ll try that even if it doesn’t make sense (because to people like me not much about computers makes sense, it’s like a magical world which is cool but mysterious!)
When I replace all the cartridges, the problem goes away. Ticks me off, though.
I would delete it and then windows reinstall it. That is if windows has the driver as a utility. If windows doesn’t, I would still delete it and install with the install software it came with.
Sorry the new cartridge replacement didn’t fix the problem.
As for making sense, a lot of things don’t make sense.
This friend of mine I was talking about has an all-in-one printer, scanner, copyer and he couldn’t even scan, until he changed the cartridges. (Obviously, when you scan you don’t use the cartridges, so it shouldn’t make any difference, but it did — apparently machine was set to do nothing, until it got its new cartridges)
As others suggested, you may try cleaning the contacts, make sure the cartridges are in the correct place, try reinstalling the driver, turn you computer on and off, in case there is some magical thing that will fix it.
Failing all that, you can probably find a place that fixes printers, ask them how much they would charge to diagnose your printer, if it’s not too much, you might try it. It’s probably something simple.
I know you don’t want to buy another printer, but these days you can actually buy a decent color laser printer for around $400.