For her, I’m going with her isp (Charter) security package. I ran Spybot myself for years, but it have switched to Anit-Malware Bytes.
What is fprot?
I was going to suggest malware bytes. I just took over 30 nasties (stubborn ones) off my non-technical middle son’s computer. He’s moved to Chicago and doesn’t maintain his laptop very well.
I found malware bytes to be the most effective, although I did also scan with spyware and adware (adware found nothing but cookies, btw.)
Fprot is Enterprise class virus protection and doesn’t rip you off for resources like McAfee and others.