Symantec has always been a problematic company. Every revision of everything they’ve ever bought got a little worse until it became unusable. Norton utilities crossed that line in 2000 or so, used to be I wouldn’t even think about running a machine without Norton, but every version after Symantec bought them was a little more of a pig and a little less useful, until finally it became worthless.
That mirrors my experience exactly.
NU used to be what SysInternals is today.
On the flip side, I wouldn’t use a PC without Norton utilities in the Windows 3.1 days. They rocked back then, and were an essential part of having a smoothly running PC.