Never gotten a call after taking home the little toiletries.
On one of the "back of the house" tours we took, the manager told us how the staffers would hand box all those little goodies and then give 'em a Hawaiian blessing, knowing that even the zillionaires who stayed would be squirreling them all home.
....haven't been back for around 10 years now, but we're still working on some matches, shampoos, etc. - and my treasured foot-long teak shoehorn is still master of my side of the closet.
Most of the hotels I’ve been in will encourage you to take home the little shampoos and moisturizers. But towels? Uh, I don’t think so.
That’s ok. Of all the places I’ve stayed, none of them had nice towels, and that includes the more “deluxe” accomodations.