Yeah? Tell that to my daughter who is now doing her clinical rotations in OB/GYN. She switched from Verizon service to AT&T in order to get the iPhone. She has had the phone for 3 months and is now on her THIRD phone! Damn things just lock up and will not run any of the fancy medical apps that she needs. Three phones in three months.
Yeah, I’m REALLY impressed.
I have had a similar thing happen to me. Suddenly my iPhone broke. I took it back and the gave me a new one--no problems at all. The only issue was about 45 minutes waiting while the guy in the store diagnosed the problem. He handed me a new phone right over the counter, and I walked away happy.
Little known to me, the WiFi in the second one did not work. I took it back and in another 45 minutes had yet another new phone.
Now I agree that this is not good QC, but the customer service can't be beat. I remember when the IBM notebook I had from work went belly-up. It took 2 weeks before IBM would even admit there was a problem, and a month to get a new one.
And I have some medical professional clients who's iPhones are working fine with those fancy medical apps. Perhaps she is in an area where AT&T's signal is very weak or spotty? In two years of ownership of an iPhone, I've had exactly three lock-ups, that required a force quit.
If not, then (as a developer myself) I would strongly suspect bugs in the applications -- and not in the iPhone itself...