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Antivirus 2009 HELP!!!!
Feb. 1 | Hildy

Posted on 02/01/2009 9:56:47 AM PST by Hildy

Anyone have any experience with this nasty piece of spyware. I had not even heard about it, until this morning when I put it on my neighbor's computer. It would have been bad enough if I had done it to my own, it's horribe I did it to his...so...what's the best way of ridding myself of this evil interloper. And for once, I'm using that term about something other than Obama!

Thanks!


TOPICS: Chit/Chat; Computers/Internet; Miscellaneous
KEYWORDS: computers; help; malware; tech
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To: ansel12

I’ve used AVG for years but I really am not very impressed with version 8. The older versions, if an update was scheduled, would pop up a little window, update themselves and close after 30 sedonds if you didn’t press the Close button. The new one opens a big window, drops down a “Notification” that’s basically an ad trying to get you to buy the paid version, and open up a little window down by the system tray, then after the update, you have to go to the trouble to close like three different things. Now all that is somewhat trivial, but when I first “upgraded” to version 8, it seems like half the time the definition updates would fail several tries/several days in a row, and it would be in some kind of faulted/disabled state till the next time the update worked. They seem to have worked that out now, but the infuriating user interface issues are still there. I hated it so much I was trying out Comodo, but that seemed to use a lot more resources (less efficient or working harder, I don’t know) that seemed to slug a couple machines that I have that aren’t bleeding edge, so I went back to AVG for the moment, but I’m still not happy and still looking for an alternative.


61 posted on 02/02/2009 9:19:20 AM PST by Still Thinking (Quis custodiet ipsos custodes?)
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To: NoRedTape
I agree; AVG is the best a person can get. The only way I've found to completely get rid of the 2009 Antivirus bug is very simple,

Format c:

Seriously, the only way I've to complete eradicate this bug is do completely wipe the system and reprogram it.

62 posted on 02/02/2009 9:37:31 AM PST by pctech
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To: Still Thinking

Just switch to avast free, when they are free you don’t lose anything by searching for your preference, and AVG is receiving a lot of glitch complaints this year.
I have always gone back to avast everytime I have ever tried AVG.

Comodo firewall is supposed to be very good and I used it for a year or so after using zonealarm free for many years, but I found commodo just too demanding (a common complaint) and when I saw zonealarm pro offered for free, I snagged it.


63 posted on 02/02/2009 10:21:25 AM PST by ansel12 ( When a conservative pundit mocks Wasilla, he's mocking conservatism as it's actually lived.)
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To: Still Thinking

Clamwin (http://www.clamwin.com/) is supposed to be pretty good (I haven’t used it), but it doesn’t have a real-time scanner.


64 posted on 02/02/2009 12:34:44 PM PST by shorty_harris
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To: pctech
I agree; AVG is the best a person can get. The only way I've found to completely get rid of the 2009 Antivirus bug is very simple, Format c:

Wrong advice to anyone who has any documents of value. Worst case, you can reinstall Windows, overwriting the registry and all program files. The bad news is this uninstalls everything. The good news is it leaves all your documents untouched.

If you are still paranoid, you can at least backup your documents before reformatting.

65 posted on 02/02/2009 12:41:56 PM PST by js1138
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To: Hildy

My FR homepage has some detail on how to rid yourself of this one.


66 posted on 02/02/2009 12:57:48 PM PST by Malsua
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To: js1138
Well, that goes without saying.

After backing up everything important, then type FORMAT C:.

Better?

67 posted on 02/02/2009 1:09:48 PM PST by pctech
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To: pctech

I’ve dealt with most of the viruses mentioned on these threads — everything from business computers to people’s home computers infested with more popups than Pillsbury.

I’ve never had to reformat. If it’s too far gone to disinfect, I just reinstall Windows, deleting the old installation.


68 posted on 02/02/2009 1:14:41 PM PST by js1138
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To: Jeff Chandler

I’m realizing that..I”m having a hard time of it, because evertime I go to a site, the antivirus page pops up and I can’t get where I want to go. Might just have to reload the system.


69 posted on 02/02/2009 1:51:06 PM PST by Hildy
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To: Hildy
This is what I think you should do:

  1. Ignore all the other advice on this thread.
  2. Go to bleepingcomputer.com , search for your problem and follow their advice.
If you aren't able to do what they say, then you will probably need to save as much of your data as possible and reinstall Windows and all your programs.
70 posted on 02/02/2009 2:37:35 PM PST by Jeff Chandler (They moved my pie.)
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To: Malsua

You have cleaned seven machines of this and your solution seems pretty easy. Do you also suggest a flash drive for people that can’t download the needed programs?


71 posted on 02/02/2009 3:42:46 PM PST by ansel12 ( When a conservative pundit mocks Wasilla, he's mocking conservatism as it's actually lived.)
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To: Shyla

bookmark


72 posted on 02/02/2009 3:46:56 PM PST by Shyla
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To: Jeff Chandler
Thanks for all your help! We ended up just doing a control F11 thing and reconfiguring the original windows. It wasn't a catastrophe because he really only used it for internet and didn't have anything of importance of the computer. Kind of pissed me off because if I had known that I wouldn't have broke my back for the last two days trying to fix it! OH WELL...I'm glad it all worked out!

That is a nasty, nasty program...by today, it was impossible to go on any webpage without being bumped off to the antivirus 2009 page. Scary stuff. I can't believe I had never heard about it.

73 posted on 02/02/2009 5:03:07 PM PST by Hildy
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To: NoRedTape

Have always had AVG free but do not like the new version 8.0 (?) Just got my two laptops checked over and They told me that Norton was the only way to go. Had problems with Norton in the distant past, but they swear that that it new version is now good and the only way to go. Any ideas!


74 posted on 02/02/2009 5:09:28 PM PST by Irish Eyes
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To: ansel12
Do you also suggest a flash drive for people that can’t download the needed programs?

Since I'm a technician, I have a flash drive with all the tools on it, and besides, they are cheap. If you can't download the items, get a flash drive and download it somewhere else and take it to the infected machine.

75 posted on 02/02/2009 5:13:21 PM PST by Malsua
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To: Malsua

“Since I’m a technician, I have a flash drive with all the tools on it, and besides, they are cheap. If you can’t download the items, get a flash drive and download it somewhere else and take it to the infected machine.”


That is what I have been doing, it is a really neat thing to have for situations like this.


76 posted on 02/02/2009 5:19:22 PM PST by ansel12 ( When a conservative pundit mocks Wasilla, he's mocking conservatism as it's actually lived.)
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To: Hildy

F11? I know that Dell has a hidden partition with an original image of the OS which is accessed that way. Is your machine a Dell or something else?


77 posted on 02/02/2009 6:35:33 PM PST by Jeff Chandler (They moved my pie.)
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To: Jeff Chandler
This was my neighbor's computer, and yes, it was a Dell. When you start up the computer you hold the command and F11 and that takes you to the recovery program where you can go back to a recovery point (if you ever saved one) or return to the original Windows configuration. For our purposes, that was great...he hadn't had a security program on the computer so it was running slow even with the terrible piece of malware.

Also, Norton has a program that comes with their security package that's called GHOST? and it does the same thing.

It was running really fast when we did this..like brand new.

78 posted on 02/02/2009 7:13:17 PM PST by Hildy
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To: Hildy

Yes, Dell uses Ghost. Acronis TrueImage is another good program for that.


79 posted on 02/02/2009 8:33:03 PM PST by Jeff Chandler (They moved my pie.)
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