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Seagate Firmware Update Bricking 500GB HDDs
HardOCP ^ | Wednesday January 21, 2009 | Steve

Posted on 01/21/2009 7:16:49 AM PST by Ernest_at_the_Beach

The firmware update released by Seagate yesterday is apparently bricking 500GB hard drives. There are hundreds of people complaining in the Seagate forums that, after “successfully” updating their drives, they no longer work. If you own a Seagate drive, you might want to hold off on any firmware updates until this whole thing is ironed out. We’ll keep you posted.


TOPICS: Computers/Internet
KEYWORDS: computer; harddrives; malware; seagate; tech
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1 posted on 01/21/2009 7:16:49 AM PST by Ernest_at_the_Beach
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To: ShadowAce

fyi


2 posted on 01/21/2009 7:17:20 AM PST by Ernest_at_the_Beach (No Burkas for my Grandaughters!)
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To: Ernest_at_the_Beach

You can always pop off the cover and read the bits with a large magnifying glass.


3 posted on 01/21/2009 7:19:19 AM PST by palmer (Some third party malcontents don't like Palin because she is a true conservative)
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To: rdb3; Calvinist_Dark_Lord; GodGunsandGuts; CyberCowboy777; Salo; Bobsat; JosephW; ...

4 posted on 01/21/2009 7:19:39 AM PST by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: Ernest_at_the_Beach
It is a strict computer commandment of mine to NEVER apply a firmware update without a specific reason, e.g. that the device doesn't work and needs the update.

Habitually applying firmware updates WILL bite you eventually, especially those that are hot off the grill.

5 posted on 01/21/2009 7:24:04 AM PST by TChris (So many useful idiots...)
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To: Ernest_at_the_Beach

I hate it when that happens.


6 posted on 01/21/2009 7:27:51 AM PST by Still Thinking (Quis custodiet ipsos custodes?)
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To: Ernest_at_the_Beach

Obama’s fault...


7 posted on 01/21/2009 7:30:56 AM PST by ButThreeLeftsDo (FR......Monthly Donors Wanted)
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To: Ernest_at_the_Beach; clamper1797; EggsAckley; hedgetrimmer; jahp; TwilightDog
Seagate just laid off a bunch of people and replaced their CEO.
8 posted on 01/21/2009 7:34:53 AM PST by martin_fierro (< |:)~)
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To: Ernest_at_the_Beach

Where are the resident iSnobs to pop up and say (as if it were actually a factor) “should have bought an Apple, these things never happen to Apple computers” ?


9 posted on 01/21/2009 7:34:59 AM PST by mkjessup (Day TWO of the illegal regime of TKU ("The Kenyan Usurper"))
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To: ButThreeLeftsDo
“Obama’s fault...”

He can have my WD Raptor X when he pries it

“From My Cold Dead Hands!”

10 posted on 01/21/2009 7:35:52 AM PST by Syntyr (Voss and Woodway 77057)
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To: martin_fierro
That might explain the screwup...more so than a computer virus....still added it to the Malware keyword list though.
11 posted on 01/21/2009 7:47:03 AM PST by Ernest_at_the_Beach (No Burkas for my Grandaughters!)
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To: Ernest_at_the_Beach

Yeah, I betcha it did.


12 posted on 01/21/2009 8:23:01 AM PST by martin_fierro (< |:)~)
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To: martin_fierro
From your link:

************************EXCERPT************************

Seagate’s sales have been down for months as demand shrinks for computers that use its drives.

Replacement of Watkins, 56, a 12-year company veteran who became CEO in 2004, reportedly came as a surprise to others in the industry. The new CEO is board chairman Stephen Luczo, 51, who had relinquished the CEO post to Watkins.

The company also accepted the resignation of Chief Operating Officer David Wickersham, Watkins’ second in command. Wickersham was replaced by Chief Technology Officer Robert Whitmore.

The company would not comment on the reasons behind the change. In a statement, Luczo said the company is making “measurable progress toward regaining our long-standing product leadership position across all markets.”

Watkins was not immediately fired. Seagate said it would determine this week whether he will stay with the company in some capacity. Neither he nor Luczo were available for further comment.

Seagate also announced a major salary reduction program, effective in February. The CEO’s pay, last reported at $1,000,002 a year, will be cut by 25 percent, as will those of executive vice presidents and executive officers. Senior vice presidents will take a 20 percent cut, vice presidents a 15 percent cut, and other management, sales, supervisors and professionals will see a 10 percent salary reduction.

13 posted on 01/21/2009 8:52:12 AM PST by Ernest_at_the_Beach (No Burkas for my Grandaughters!)
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To: Ernest_at_the_Beach

Time for a government bailout of Seagate.


14 posted on 01/21/2009 11:01:27 AM PST by Born Conservative (Bohicaville: http://bohicaville.wordpress.com/)
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To: TChris
It is a strict computer commandment of mine to NEVER apply a firmware update without a specific reason, e.g. that the device doesn't work and needs the update.

Very true. At first I just skimmed the title and thought their fix to the 1.5 TB drive problem bricked them. At least then those people had a definite reason to apply the firmware. Trying to have the latest will bite you in the butt.

Even then I wouldn't do it though. I always give some time and then cruise the forums for any problems before I do any firmware or major software update. I let them risk the pain at the cost to me of maybe a few days of lesser functionality or security, or maybe a month in the case of a full OS X upgrade. I believe that is a good trade-off.

15 posted on 01/21/2009 11:07:44 AM PST by antiRepublicrat ("I am a firm believer that there are not two sides to every issue..." -- Arianna Huffington)
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To: TChris
Habitually applying firmware updates WILL bite you eventually, especially those that are hot off the grill.

I'd take it even further. Habitually applying ANY updates WILL bite you eventually, especially those that are hot off the grill.

Iffen it ain't broke don't fix it.

Has worked for me for many years.

16 posted on 01/21/2009 1:22:16 PM PST by jimt
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To: Ernest_at_the_Beach

Thank you so much for posting this. I have a 500 gig Seagate, and though I don’t update it, I still one of these days might have done it without knowing :D. And considering it has like my life on their for the moment (in between computers sort of) it could have been messy.


17 posted on 01/21/2009 1:24:20 PM PST by Toki ("Palin Pingers" Freepmail Liberity Rocks or me to get on the list today!)
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To: Ernest_at_the_Beach
...oh, and I've always had much better reliability from Western Digital hard drives.

In my 20 years of computer support work, I've replaced only a few (fewer than ten) bad WD hard drives. Ever. I've replaced countless Maxtor, Seagate and IBM (now Hitachi) units.

18 posted on 01/21/2009 1:32:34 PM PST by TChris (So many useful idiots...)
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To: TChris
...oh, and I've always had much better reliability from Western Digital hard drives.

In my 20 years of computer support work, I've replaced only a few (fewer than ten) bad WD hard drives. Ever. I've replaced countless Maxtor, Seagate and IBM (now Hitachi) units.

Problem is, that dataset spans many years, and doesn't account for the changes in the industry.

While Western Digital was good in the old days, there was a period when I had far better reliability from Maxtor (and they were cheap, too!) and Seagate than the "slow, reliable" WDs. And I'd had good luck with Quantum, which led me to start using Maxtor more--but even though I recall when Seagate was good, the acquisition of Maxtor made me suspicious of the latter, because Seagate had fallen so far.

But perhaps WD has made a comeback?

19 posted on 01/21/2009 2:29:40 PM PST by Gondring (Paul Revere would have been flamed as a naysayer troll and told to go back to Boston.)
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To: TChris
and IBM (now Hitachi) units.

That's interesting. I've never had a problem with any of my Thinkpad (Hitachi) drives. In fact, my T30, I've dropped twice, while it was running! Damn thing didn't skip a beat or drop a bit.

20 posted on 01/21/2009 2:38:35 PM PST by AFreeBird
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