I have no knowledge whatsoever I have not posted here.
It seems clear that one might wonder if a foreign, muslim employee who refuses to look at, acknowledge, or speak to (white) americans but chats well enough with latins would be a candidate for suspicion of harboring ill intent or notions towards americans or the united states, or be sympathetic to a terrorist movement.
You picked up on something with the man - was there anything else that you noticed? How long were you in the store? Why would anyone keep him as an employee if he offended so many? Did he seem to be more “in charge” than you would have expected? Was the excuse for his behavior somewhat fearful?
The salient fact is you were sold a used phone purported to be new. This is a big, big deal, something the FTC and the FCC don’t take lightly. Have you called anybody yet? Because we will, if you’re unsure about doing it. Just tell us where you want us to pick up on pursing this.
This is an important matter, and we can help with this.