[JerseyHighlander]

I'm uninstalling the KB951748 update on friends/customers laptops as we speak. However on my own machine I did the following and it works:

If the windows update changed the usual needed files for networking/internet, then the ZA will not see the changes and continue to use the previously known files and ignore the newer files. Even though the file names and locations are still the same from before, now the file size and checksums no longer match.

To solve this, just reset the ZA database and the ZA will be "fresh" as when it was first installed:

• Boot your computer into the Safe Mode
• Navigate to the c:\windows\internet logs folder
• Delete the backup.rdb, iamdb.rdb, *.ldb and the tvDebug files in the folder
• Clean the Recycle Bin
• Reboot into the normal mode
• ZA will be just like new with no previous settings or data

Once this is finished, reboot back into the normal mode and in the new network found windows, set the new network to Trusted.
Then do this to ensure the ZA is setup properly:

Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

1. Go to Run and type in command and hit 'ok', and in the command then type in ipconfig /all then press the enter key. In the returned data list will be a line DNS and DHCP Servers with the IP address(s) listed out to the side. Make sure there is a space between the ipconfig and the /all, and the font is the same (no capitals).
2. In ZA on your machine on the Firewall, open the Zones tab, click Add and then select IP Address. Make sure the Zone is set to Trusted. Add the DNS IP(s) .
3. Click OK and Apply. Then do the same for the DHCP server.
4. The localhost (127.0.0.1) must be listed as Trusted.
5. The Generic Host Process (svchost.exe) as seen in the Zone Alarm's Program's list must have server rights for the Trusted Zone.
Plus it must have both Trusted and Internet Access.

Oldsod.

http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52727

 

 

[Mike Fieschko]

I'm uninstalling the KB951748 update on friends/customers laptops as we speak. However on my own machine I did the following and it works:

[snip]

As I understand the MS update, the patch was to 'address[] the flaw in DNS made public on Tuesday by security researcher Dan Kaminsky. (I am quoting Some ZoneAlarm users in the dark after Microsoft patch.

Do your steps revert to the state where DNS can be poisoned? (If DNS can be poisoned, then for example, a person may think he's visiting his bank's web site, but in fact be visiting a fake site, and have passwords, PINs, etc., stolen.)

[Constitutionalist Conservative]

However on my own machine I did the following and it works:

If you look at the replies to that post, others are getting mixed results. Later on, the same guy ends up recommending completely uninstalling and reinstalling ZA (clearing out additional files in several folders before reinstalling).

[MichiganMan]

• Boot your computer into the Safe Mode
• Navigate to the c:\windows\internet logs folder
• Delete the backup.rdb, iamdb.rdb, *.ldb and the tvDebug files in the folder
• Clean the Recycle Bin
• Reboot into the normal mode
• ZA will be just like new with no previous settings or data

Once this is finished, reboot back into the normal mode and in the new network found windows, set the new network to Trusted.
Then do this to ensure the ZA is setup properly:

Make sure your DNS and DHCP server IP's are in your Firewall's Trusted zone. Finding DNS and DCHP servers, etc

See?  Thats a lot easier than the "Not Ready Desktop Users" Linux.  

And those newbies that can't intuit this common sense solution can just jump on the web to get instructions. 

End of problem. 

[grey_whiskers]

Bookmark for later, from vacation. When I get back I will open up FRee Republic on my Mac, find the thread, and follow the instructions.

Thanks for posting the how-to!

Cheers!