Posted on 06/01/2008 8:33:05 PM PDT by TheMom
This afternoon my husband set up a computer for the kids. Once everything was set up, he checked to make sure all computers were connected to the net via the router. All looked great!
Then one of the kids downloaded some type of crap that has caused our internet connection to be kaput. I contacted our internet provider – after testing they determined that the problem was not within the cable box. (Each computer can connect to the internet if hooked up directly to the cable box). They gave me the customer service number to the router company ~ the gal said they could check to see if it was a router problem. The customer service lady for Linksys said that since our router is about eight years old it was out of warranty, but for a mere $32.95 they could have a tech check out the problem. (After a few colorful words from my husband) We went out and purchased a new router for $25.00.
The problem still exist. (I have not yet recontacted the router company.)
Each individual system can connect to the internet via the cable box. When all systems are connected to the router, there is no internet connection.
We have tried the basic turn it off, turn it on again ~ with no luck.
Does anyone have a clue how to fix this problem?
Easy Mom . . . . . . . one thing at a time . . . . . . . one thing at a time : )
There was one defect in the Safari browser that allowed this. It was quickly fixed. In practice, the spyware/virus problem on Mac is almost nonexistent. Believe me, I've used every version of Windows since 3.1, and every version of MacOS and OS X. There is simply no way Windows can compare to the worry-free robustness of OS X.
-ccm
I use Bit Torrent for tunes. Yeah it takes over the connection, but it pipes the tunes in fast too and it doesnt seem to be intrusive
Power down the internet connection.
Power down thew router
Bring the internet connection up fully
Bring up the router.
If this doesn't bring everything up then press the reset button on your router for a solid 30 seconds (this resets it to default, usually (if it's cisco then yes)) and repeat the power down / power up cycle above.
Does your router have a “reset” button on it? Sometimes its nothing more then a hole you could stick a paperclip in. Look around the router and if you find one, while its plugged in hit the reset and see if that helps. Lots of times this can clear up router problems.
Google “BEFSR41”. Most of the issues cited in the Linksys usergroups I found were X-box (or other game) related, and what was really weird was that AFTER an X-box session crapped out, they couldn’t get the router to work again! (I am a totally ordinary user, no videogames, just want to have one or more computers hooked up just so I don’t have to shut one or the other off & reset the modem) Which I found very strange. At some point I just decided I couldn’t spend any more time on it, which was essentially the consensus of anyone who had gotten fed up w/the Linksys.
2) Linksys 10/100 5-port workgroup switch
A "switch" is also sometimes called a "hub" which is a "dumb" device that connects computers and other network devices together. A "router" is an intelligent device that can also act as a firewall, which protects your home network.
If you have a switch, depending on your Internet service, only 1 computer will have the ability to get on the Internet, and it will be completely exposed to the Internet. SO TURN OFF YOUR COMPUTERS RIGHT NOW!This assumes that you only get a single IP address from your ISP. What you need is to buy a router, like a Linksys, SMC, Netgear, or any of a number of others. But don't throw away your Linksys Switch... Most routers have a 4 port switch built in, but if you need more than just 4 ports, you can "daisy chain" your 5 port linksys switch to the router you're going to buy. That will give you 7 usable ports. On the other hand, if you won't be needing more than 4 ports, you might be able to return the linsys switch for a refund.
But what you definitely need is a router.
Mark
L0L!! Night Kiddo
Let the new computer try to hookup on it's own after a reboot, if it does not hookup, it will prompt you for a security key for you router and enter it if you have one. Make sure you get it letter perfect or it will not work.
Your router initially came with a setup disk. If you still have it, use it to add your new computer to the network. It makes it easier for a novice user.... If not....It is fairly simple to do it manually. I, or someone here could guide you through the process. Just need to know what OS you are using, like XP, win 2000, or Vista.
So far all I've seen is "GEB-blah,blah, blah", which is (sorry) not exactly exact enough.
My whole system is wired through my teen’s computer and that stupid Limewire (Who is being sued btw) messed up everything.
Took me at least 10 hours and countless mindless conversations with people from other countries on a time delay.
Couldn’t understand a Freaking word they said!
I fnally figured it out myself, you have to reset you IP address ultimately. I am just a Mom too.
As far as your kids go, throttle them if they download anything without permission!!
Try Webroot Spy Sweeper and AVG Virus download.
Through the Microsoftstuff you can put major blocks on everything, write it down and keep it somewhere safe.
It won’t hurt the router but reset just one thing at a time otherwise it’s hard to diagnose what’s happening. Limewire CAN create problems and has done so on my network. Could you provide a little more info on the router make and model number. As one poster mentioned earlier if you have only a switch and not a router with a built in switch THAT may be your problem.
I have comcast/RR with a linsky router and have no problems with running 3 or 4 puters at a time. Just my 2 cents worth. Does sound like a router problem though.
limewire sucks
The model # of the new “thingie” (not so sure it is a router anymore) is EZXS55W.
The box states:
10/100
5-Port
Workgroup Switch
Enjoy Full-Deplux, Dedicated Bandwidth in a Compact, Modular Design
Each port independently detects 10Mbps or 100Mbps speed
Seamless integration with your existing 10BaseT, 100BseTX or 10/100 network
Channels full-duplex, dedicated bandwithe to each prot for sptimal performance.
*whew*
I setup one of my relatives with a switch yesterday, but they were running Mac's, not Windows. A Windows box exposed to the internet is like an unlocked car left unattended in downtown Detroit at 3 am. Time to breakin is measured in seconds, not minutes.
The plot thickens ...
its a switch
I almost forgot to mention th4e reason why your computer likely lost it’s connection. The router alows a connectio to the new network for a specific lenth of time, usually in minutes. This gives you time to do the setup necessary for the security protocol. After the time expires, it loses it’s connection automatically unless you have done the setup. This is normal. It is how the security is maitained in a network. Your computer essentially lost it’s lease on the router and you need to set it up to maintain this lease.
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