Computer Help Needed

Myself | 06/01/2008 | TheMom

[ThePythonicCow]

Both routers are Linksys.

What's the model number on the new Linksys?

[TheMom]

“The page cannot be displayed”

[Charles Martel]

Check to see whether the computer is set to use automatic IP address assignments (look here for instructions).

Then check the router to see if is set up the same, or if it is using a static IP address.

[ccmay]

I bot a $19 Netgear router and it worked on first plug in and has stayed working for 8 months flawlessly.

Agree that Linksys is mostly crap that never works like the manual says it should.

Netgear is OK.

I have had excellent luck with products from D-Link, which is probably the cheapest of the big three networking equipment makers. It is also the most Macintosh-friendly.

-ccm

[ThePythonicCow]

We have tried the turn everything off and on again method ~ it does not help.

Ok - I suspect that you're correct on this point.

[camerakid400]

Just FYI-

Every Linksys router I have encountered has problems. I went through 3 before getting a Netgear.

[ccmay]

They did add some free music download - Lime Something.

LimeWire. Get it off your computer and forbid your children from installing or using it. It is mostly used to exchange pirate music and porn. The risks of getting caught for music piracy are small, but the price can be amazingly high.

-ccm

[mylife]

L0L!

I likes linux but I arent that smart and I dont program so its just a hobby for me.

But I tell ya what. That OS rips!

[TheMom]

The Linksys router we originally had was a BEFSR41 ~ the new one is GEB-blah,blah, blah.

We had the original on for over eight years without any problems.

[SouthTexas]

Don’t know if you have an answer yet, but my first question is who is your ISP?

I had an issue with RR last year when I tried to have ore than one computer running off of our cable. We have multiples at work, didn’t see where it would be an issue.

They told me a home connection would only support one computer at a time. This after little brother went to school and brought home every type and brand or router and splitters they had.

Switched to AT&T wireless modem.

[NYTexan]

I must be the confuser geek...LOL

[mylife]

Unbutu is very promising

The last ver I tried was fiesty fawn. Nice. I never got Beyrl up due to hardware constraints

[ccmay]

Here's what is needed:

D-Link EBR-2310 Ethernet Broadband Router.

$40 at Amazon, or can be found for slightly more money at your local Office Max or Best Buy.

-ccm

[Cold Heat]

I tend to disagree with you. I have been using lynksys for ten years. Just upgraded to wireless N. I get great speeds, and reliability, but setup is somewhat advanced for a user who is not up to speed on routers and security protocols. A group of computers running different OS’s can often cause one to blame the router, when it is really a non-compatibility issue or channel interference because everyone in the area has the same router schemes..

[TomGuy]

You now have a old router and a new switch?

Give the product number of each. That could help.

It may also be more advantageous to reinstall the old router, since it was initially working.

[mylife]

Thats the router I have.

It isnt yer hardware

[ThePythonicCow]

Every Linksys router I have encountered has problems. I went through 3 before getting a Netgear.

Cheap routers are like Presidential candidates. People don't choose the one they have; they reject the other one as worse.

Most anyone who's been around a while is using the one they are using because they had multiple bad experiences with one of the other brands. I've sworn off D-Link, Netgear and Linksys, at one time or another. I now run HotBrick and ZyWall routers, which cost a couple hundred each, give or take.

But as we've already established above, I'm not normal.

[mylife]

BEFSR41 is a good router

[TheMom]

Bare with me - most of the stuff has been uninstalled -

LimeSomething - music download site - uninstalled
Gunz (or something like that) - uninstalled
One other I cannot remember - uninstalled
Stahlhem - no clue what the is - still on the computer
Gamer site named ijji.com - still on the computer.

[MarkL]

If the cable company has determined that the cable modem is OK, and your computers can connect directly to the Internet through the cable modem, then the problem could be with your router, or the connection between the router and the cable modem.

First off, what lights are lit up on the cable modem and on the Linksys router.

Something you might want to try is making sure that all the cables are plugged in where they need to be. If you're using wireless, don't until you get the connection to the Internet going. It just adds more complexity to solving your problem. So until you get the connection to the Internet fixed, try to use only a wired connection.

For the troubleshooting, first determine if any workstations are able to "talk" to the router itself. Start by shutting down all the computers. Then boot one, and only one computer. Once it's running (assuming that it's a Windows computer) determine the IP address and the default gateway. On Windows, click on the button, go to RUN and type "CMD" (without the quotes) and hit enter. This will open a black command prompt screen. Type in "IPCONFIG" (without the quotes) and hit the enter key. Make a note of the IP Address and the Default Gateway. On a Linksys router, it should be something like 192.168.1.x, where the "x" is some number. The default gateway should be 192.168.1.1.

If the IP Address starts with the number 169, that means that your computer isn't able to get an IP address from the router.

Next, type in "ping 192.168.1.1" what you're looking for are four "reply from 192.168.1.1" lines. If you get "Request timed out" messages, this means that your computer is not able to talk to the Linksys router.

If you can communicate with the Linksys, we need to investigate the connection between the Linksys and your cable modem.

Let me know what happens at this point.

Thanks!

Mark