This was a very high end wedding and reception, judging from the nearly $30k she spent on flowers alone. I used to own a shop specializing in weddings, and know how the right designs make or break the decor. The wrong colors and brown, wilted products is inexcusable. Florists should always explain to customers that flowers are a product of nature and the colors available week-to-week will vary in certain varieties. If color has to be exact, you need to choose a type of flower that is pretty consistently available.
A wedding is supposed to be a once in a lifetime experience and when spending the amount of money that his couple did ... they should have received a satisfactory outcome with the flowers. If everything she says is true, it was a traumatic experience for her.
This happened to me with the wreath for my daughter’s Holy Communion. I had selected pink and white tea roses and what I got was dying junk. I picked it up about an hour before the Mass, and the florist laughed right in my face.
There was absolutely nothing I could do because of time and travel constraints. We made it through the ceremony, but the pictures are terrible.
I sent my Neanderthal brothers back to the florist to obtain a full refund and got it, but I still can’t look at those pictures without getting mad all over again.
I hope this bride makes the thief florist pay up for ruining her day.
“If everything she says is true, it was a traumatic experience for her.”
While it appears she may have grounds for recourse, I have a hard time as describing this as “traumatic.”
The woman just got married. They obviously have money to burn. Life is good.
Quit claiming “trauma.”