One of many reasons that most vets distrust the va is that you have to prove yourself to them & NO benifit of doubt goes to the vet. Also the va regional directors got to split over 5 million dollars in bonuses for saving the va money. I have been diganosed with ptsd and other problems after being run over by an illigal alien [in Yuma, AZ] abd it took over 7 years to get my monies coming in, even after we were homeless for a year & a half.
I even ended up on the domestic terror watch list for a while after I threated to turn the va office center into a somldering crater! [This was well before 9/11 but after OK.City]
So do I trust the va. Just about as far as I can throw the office building that they house themselves in!
Do you have a local legion that can act as a go between for you? Alot of local legion offices do that.