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Laptop help needed

Posted on 02/03/2007 4:12:02 PM PST by GeorgiaBushie

Have an Acer laptop with battery problems, I think. Have fresh windows xp home and the problem still exists.


TOPICS: Computers/Internet
KEYWORDS: computer; geek; laptop; pc; techsupport
Laptop will boot normally as long as the battery is removed prior to startup. Can add battery after windows loads and everything will work fine and can even work off of the battery only; battery holds power (little over hour) and recharges fine.

If battery is present during startup the computer freezes at log in and not even the power button (forced shut down) will work.

Have cleaned battery terminals and used compressed air to remove any dust---Any suggestions would be much appreciated.

I think this Acer kind of sucks, but it is for a home schooler parent/family with limited money.

Kind of strange, I have a dell laptop with a completely dead battery and it never gives me a problem booting up.

1 posted on 02/03/2007 4:12:07 PM PST by GeorgiaBushie
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To: GeorgiaBushie

What Acer model laptop is it?


2 posted on 02/03/2007 4:25:33 PM PST by martin_fierro (< |:)~)
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To: martin_fierro

Acer Aspire 3000


3 posted on 02/03/2007 4:27:00 PM PST by GeorgiaBushie
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To: GeorgiaBushie
C|net wasn't wild about its battery.

Cheapest replacement battery looks to be $43 + S&H

4 posted on 02/03/2007 4:30:28 PM PST by martin_fierro (< |:)~)
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To: martin_fierro

Thanks...

Is it normal for a computer to reject a bad battery? I thought computers would boot normally with a bad battery, they just became non-portable until the new battery was acquired.


5 posted on 02/03/2007 4:38:15 PM PST by GeorgiaBushie
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To: GeorgiaBushie

It's possible, especially if the battery has some short or something else physically wrong with it.

Normally a dead battery wouldn't impede bootup (using the A/C cord).


6 posted on 02/03/2007 4:49:08 PM PST by martin_fierro (< |:)~)
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To: GeorgiaBushie

See if there is any utility on the computer for power management, should be something by Acer. Many laptops do have power management utilities, there might be some setting that may affect the boot up cycle.


7 posted on 02/03/2007 4:50:43 PM PST by FreedomGuru
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To: martin_fierro

Thanks for your replies, most especially for the Froogle link.

Appreciate your thoughtful responses. :)


8 posted on 02/03/2007 4:52:11 PM PST by GeorgiaBushie
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To: FreedomGuru

There should be a power management utility, but the computer restore disks were not kept and the new install is not a native copy with Acer programs.


9 posted on 02/03/2007 4:57:55 PM PST by GeorgiaBushie
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To: GeorgiaBushie

You should replace it with a Mac.

Just kidding. I couldn't help myself - with all the iSnobs FReeping around these days.

Can't help with your battery problem. Good luck.


10 posted on 02/03/2007 7:57:12 PM PST by kdot
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Comment #11 Removed by Moderator

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