And I don't blame the Kuleszas. America West Airlines lost my business for a situation closely related to this. Right after Christmas 2000, the Mrs and I (the kids were not here yet,) were flying America West from Oakland to San Antonio, and we had a stop in Phoenix. When we boarded the plane in Phoenix, my wife and I took off our jackets and put them under the seats in front of us. Unbeknownst to us, the kid seating on the seat in front of my wife saw the jacket poke out, pulled it out, and handed it over to his parents, who called the stewardess and had it removed off the airplane. During the push away from the gate, my wife goes to check her jacket pockets, to make sure her gloves were still in...imagine her displeasure when she couldn't find the jacket!
We called for the stewardess, and we were told we couldn't do a thing, because the jacket was already off the aircraft and sent to the Lost and Found of Phoenix's airport!
Fast forward to the actual in-flight...I went to the stewardesses to try and figure out a way what the airline could do about this situation...next thing I know, my wife is there...seems one of the stewardesses called for her to come get me, because I was "getting violent towards them." They even threatened to land in El Paso and having me removed!!!
Needless to say, we have never again flown America West and I refuse to give them a penny.
I do not doubt that for ONE minute.