He tried to do that. There is a phone number on the card to call and an APP number (whatever that is.) He called and spoke to a woman at Murphy. She said the receipt does not have the last 4 digits (sounds like bull to me); thus she cannot kill 9999 cards to kill just one. While sympathetic, she said there wasn't anything she could do.
Walmart said they're not responsible because it's Murphy Oil. Murphy Oil tells my Dad they can't do anything. Murphy Oil is on Walmart property. Isn't Murphy Oil, at the very least, a subcontractor? Wouldn't Walmart have some sort of authority with them?
That makes no sense. What freaking good is the receipt, then?
Since the card they think your dad had was empty, are they going to sue him for the gas that he "stole"? /sarcasm
I live in the area, also. I think I'll pay that Walmart a visit on Saturday. I won't buy anything, but I'll return a couple of the WM gift cards I bought and let them know why. That tee's me off, royally.
Hope your parents don't buy $500 gift cards anymore.
You are dealing with too many low-level munchkins. Write to the president of the company. If you email, send it at a time when a secretary will not be on guard (i.e. late Friday night, Saturday, Sunday). That way the president is likely to open it himself.
Can't hurt to try to get him on the phone. Some of these people will actually talk to you if you ask.