[freespirited]

He called and spoke to a woman at Murphy. She said the receipt does not have the last 4 digits (sounds like bull to me); thus she cannot kill 9999 cards to kill just one. While sympathetic, she said there wasn't anything she could do.

You are dealing with too many low-level munchkins. Write to the president of the company. If you email, send it at a time when a secretary will not be on guard (i.e. late Friday night, Saturday, Sunday). That way the president is likely to open it himself.

Can't hurt to try to get him on the phone. Some of these people will actually talk to you if you ask.

[publana]

Thanks for the suggestion. I was waiting until business hours to make contact. I will try your suggestion and email all the higher-ups tomorrow night.

Thanks again!