We had good news today. Wesley Price from Murphy Oil called this morning. He is sending my Dad a check for $415. He said they are going to further investigate for prosecution purposes Brittny Johnson because it does indeed appear that she took my Dad's gas card. The card was zeroed out immediately and the money was put on a new card inside Walmart. It appears that she had an accomplice because, according to Murphy, their attendants do not have the capability. It would have to be a Walmart employee. He also stated that Walmart is not being cooperative at all with them (which I find an odd statement since I'm assuming the Loss Prevention Manager is a Walmart employee unless Murphy has their own.)
My Dad is happy to have his money returned and asked me to thank you guys at Free Republic because he feels positive he would never have received a refund without having to hire a lawyer and go to court if it wasn't for all of you.
Thank you so much! I have never been so grateful to be a member of Free Republic as I am today. :)
Congrats on the happy ending.
Murphy Oil probably has their own Loss Prevention manager. I do find it odd WalMart isn't being cooperative since Mr. Price has managed to track down what happened with the card after it left your Dad's possession.
I'm wondering (to myself kind of) how their attendants don't have the capability of zeroing out the card. Years ago I worked for Exxon in their credit card center. Occasionally we'd have a crooked service station attendant who would run off two tickets for the same amount. They then would be able to take the cash for one of the tickets out of the register where the register would balance at the end of the day. It wouldn't be noticed until an alert customer reviewed the charge copies which (then) came with their bill and they'd notice a consecutively numbered (as well as same day) charge.
Anyway. sorry for the long explanation but I'm now curious as to what kind of protection they have to prevent an employee from doing a second charge there in the booth which would zero the card out.
Did Mr. Price say where the card was zeroed out? It could be a second charge done on the same register, especially for that large an amount might trigger an alert of some sort.
I'm just being nosy because my curiousity has been aroused. I'm very glad Murphy Oil is going to send your Dad a check! Before I read Murphy Oil was going to make good, I was getting really ticked on your Dad's behalf. Based on the way WalMart has handled the gift card, I'll definitely be telling friends and family to beware.
Glad Murphy Oil did right by your Father.
Glad to hear it! Still kind of odd, chances are that WM is only appearing to not cooperate while they conduct their own investigation. Smart move on removing the gift cards from your life.
I didn't help to get this resolved, but I read the thread as it went along and watched for updates. What wonderful news to hear, especially at this time of year. A Free Republic Christmas miracle.
Thank you all you dear Freepers for helping out publana and her (his?) father. Kinda puts a tear in my eye.
And God bless you, publana, and your lovely parents. Your father sounds fierce, and his offspring is a chip of the old block.
Oh, on a final note, do not second guess the results. Even though your father had a lot of stress and worry and trips to and fro, the fact that he actually received his entire refund is cause for celebration. It truly was a cheap lesson, not only for your father, but for all of us. I, for one, will not use a gift card ever again. Before this I had no thoughts about it one way or another.