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The lodge owner found the car tracks and urged LE to search the area - they didn't. He knew they would be there.

I think everyone here is missing the point.

The lodge owner who saw car tracks was the only person mentioned in this thread who had a really solid lead and he blew it.

Bumping into the 911 operator on the street does not get it. What if he had never bumped into her?

He should have insisted that there would be a search crew at the gate in one hour or....

Options are to call other agencies, superiors, newspapers, TV.

I would have told her to fix her face and her hair because she was going to be on TV, where I would insist that she be accused of dereliction of duty, incompetence and anything else I could think of within the next couple of hours.

Get it through your heads. Some one is missing. Tracks in the snow. Tracks in the snow where the same thing has happened before. The lodge owner is as big a cluck as the 911 operator.

Once you get to this point, all of this other crap about whether snow obscured the road signs, etc., is immaterial.

Tracks leading down the road...Might as well have been a big neon sign saying VICTIMS WENT THIS WAY.

Both of them should have trouble sleeping at night.

And if they hadn't been there, he would've been socked with a bill from the county and the state for probably as much as $10,000. It's a tough call - but he did the best he could, IMHO.

You nailed it...as usual.