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To: DesScorp
Ive used Oracle support as have the other UNIX engineers where I work (a Solaris / AIX guy and a Solaris / Linux guy) We all agree we would use the oracle support platform only on our oracle database servers. The quality of Red Hat support puts oracle to shame.

Red Hat is a high beta stock, they always have been, the have been as high as 150$ a share and as low as 3$ a share in the past seven years. In the past..


8 posted on 10/28/2006 7:51:02 PM PDT by N3WBI3 ("I can kill you with my brain" - River Tam)
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To: N3WBI3
We all agree we would use the oracle support platform only on our oracle database servers. The quality of Red Hat support puts oracle to shame.

Indeed. Seems to me that Oracle spends more time trying to figure out a way =not= to support you. We're running some Oracle Financials at work, and they have an "apache" interface to some of their stuff. In order for Oracle to "support" Apache, you have to use exactly their specific Apache that comes bundled on the Oracle install media. You wouldn't believe how long a directory tree you have to traverse in order to just get to the httpd.conf file. That, and the fact that the only way to install it scatters all kinds of crud all over your disk. I spent an afternoon one day weeding out unneeded stuff from their "apache" installation, and finally just gave up because it was just so much stuff.

I've heard horror stories from our oracle group about them not even wanting to talk with you until after x,y,and z patches had been installed even though the patches have nothing to do with the problems at hand.

Not impressed with it am I.

9 posted on 10/29/2006 6:17:41 PM PST by zeugma (I reject your reality and substitute my own in its place. (http://www.zprc.org/))
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