I don't like one of the questions. It asks you what your technical expertise is, and I'm sure uses that to decide which distro. While I may have a lot of technical expertise, I do not like to have to use it when installing and using an OS.
Things should just work.
I dont think the technical expertise ir related to how hard it is to install, those are two different questions. Maybe its to find something you can tweak..
I started off with Mandrake (now called Mandiva) and it was very easy to install. I had no experience at all with Linux and had it installed in no time.
Of course they should. Which is why most people use Microsoft or Apple, especially on laptops.