My 11th September 2001 memory was that I was at work and suddenly the MD's personally secretary came running down to us and advised the first plane had hit.
Then shortly after the second she was the only one at the time who had the Internet on her computer so she kept us advised on going events etc.
Our American partner who incidentally Dolly is from Ohio finally got through on the phone to us late afternoon our time and I remember him saying there was an aircraft under suspicion at Cleveland Airport. This of course was later found to be OK but it was sort of scary at the time as you did not know where or if there would be more attacks and how much scary for all of you it must have been.
Under fortunately many do seem to have forgotten and no longer view the enemy as fanatics who want to destroy all we stand for and hold dear.