Point your browser to housecall.trendmicro.com and run their web-based scan. Use it to remove the virus.
Next, download AVG Free at free.grisoft.com, remove Norton (it's terrible), and then install AVG.
Another vote for AVG free.
All the usual spyware/malware stuff like Ad-aware and Spybot search and destroy....should be run as well.
Good luck!
At risk of being cast into outer darkness, I'll also reccomend Windows Defender, which is in beta two and free to download from the windows update site. Because it's a Windows product it can download and replace files that have been corrupted beyond repair on the fly.
"Next, download AVG Free at free.grisoft.com, remove Norton (it's terrible), and then install AVG.
Very good advice.
i agree...